Consist AI Bots

AI-based Voice & Chat bot solution for the automation of customer service, sales and support processes

In our digital day and age, customers demand the most efficient and immediate service from organizations from which they consume products and services.
Bots are becoming a preferred solution by organizations which strive to provide the most immediate and efficient service to their customers.
Consist provides an advanced AI-based, smart Chat Bot & Voice Bot solution which can streamline many organizational processes such as customer service, sales and technical support.
Consist AI is used by leading organizations and has proved to maximize customer experience as well as boost sales.

Request a demo of Consist's AI solutions!

Consist AI - unique advantages

Consist’s smart voicebot and chatbot can understand the context of the dialog and recognize words and phrases used by the customer, even if they deviate from the predetermined script.
The bots also uses natural language processing, voice recognition, auto-speech recognition and AI-anlysis in order to create an enhanced customer service experience.
Consist AI knows, much like a skilled salesperson, to direct the customer towards a relavent solution, even if the customer himself does not know exactly what he or she is looking for
Consist AI’s ability to understand the context of the conversation and keywords which are not included in the predefined script, makes it the closest thing to a human representative.
Thanks to these abilities, Consist’s smart bot enables organization to provide fast and efficient service to more customers, maximize customer experience and reduce the load off the customer service center.
Increases Sales: LIke a skilled sales person, consistAI knows to direct customers to the products and services they need.
Minimizes expenses:Consist AI makes it possible to provide service to more customers without increasing the number of reps
Maximizes CX: Consist AI significantly enhances the customer experience thus improving customer retention
Consist AI opens up countless possibilities for organization, in a variety of activities.

Hospitality industry:

Guests can communicate with the bot using WhatsApp or chat messaging, and automatically order room service, make restaurant reservations, request towels, book a spa appointment and more

IT services and support:

ConsistAI can guide customers and organizational users and enable them to solve problems independently.

Digital forms and documents:

ConsistAI helps customers and users fill out digital forms, using a variety of digital channels such as WhatApp. The bot asks the questions and places the user’s answers in the appropriate fields

Don't just take our word for it...

"We explored several options and chose to implement the Consist AI bot because we concluded it was the optimal solution to continue providing our customers with information and efficient, immediate responses to their inquiries. Furthermore, we intend to offer additional services such as appointment scheduling. The smart bot comprehends free text not dependent on predefined conversation scripts, thus capable of addressing numerous queries without the need for human intervention."

Consist's AI bot functions just like an experienced and skilled human service and sales representative, possessing vast knowledge on all relevant topics and details, is crucial. Unlike human agents, such a trained AI bot never tires, never gets distracted, and doesn't require breaks. Its knowledge is extensive, and it never forgets. Customers can interact with it and consume information and services just as they would with a human agent – around the clock, including nights and outside regular call center hours. Once it learns to address a particular issue or question, it never forgets the information, and its responses are always accurate and up-to-date.

Consist's smart AI bots provide automatic responses 24/7 to frequently asked questions, enabling customers to perform actions and inquire about services, products, and a wide variety of other topics – often without the need for human agents. These capabilities dramatically enhance operations, the productivity of call centers in particular, and the organization as a whole. They reduce wait times for agents, save resources, and significantly contribute to the service experience. Ultimately, this translates into our ability to improve customer retention and expand customer bases for the organizations we provide call center services to."